iDoctor has seen all different kinds of damage to all sorts of devices. Some devices require more than just a glass screen or minor frame adjustments.

In severe cases, please contact us prior to purchasing a service and sending your device in so we can discuss your specific needs beforehand. This might include a picture or just speaking to a live person on the phone.

In the event that your device is bent beyond repair – we can usually replace components to make your device like new again. Our customer service personnel will give you easy to understand pricing in these circumstances.

Some examples of severe damage include: the phone is bent at an angle – the rectangular shape of the device more closely resembles a triangle – missing components or pieces (besides glass).

All items are closely inspected before any repair is attempted. If our techs discover any issue that was previously not known, we will contact you immediately.