With warmer weather around the corner (in Minnesota we are never quite sure when it is here to stay) there will be many devices that end up exposed to liquid. The question we here from our guests is usually about what can be done to increase the chances of recovering the device.

First, we need to see what risks are hiding – the best way to keep your phone alive is prevention. Often times phones go swimming in the lake with the owner – but that’s not the only way a device can become wet. Condensation from cold drink containers that are in cup holders, purses, and other containers is a very common issue. Phones that users store in their back pocket have a tendency to slip out when changing clothes near water (lakes or toilets are common). Gardening, water fights (friendly fire), and drink spillage are all dangerous situations for an iPhone or iPod. Last, but not least, is sweat – yes, while you are working hard to stay healthy the little (or lots) drops of sweat fall into the openings of your iPod and cause damage – either all at once or build up over time.

Where does that leave you? Prevention is the first line of defense. Now that you know how devices get wet – find a case or holder that will keep your iPhone or iPod from coming in contact with normal moisture. Many quality cases make it hard for liquid to penetrate – such as OtterBox. A small spill will be blocked by the extensive coverage a Defender case offers – but don’t go swimming with this one – save the swim lessons for the Armor series case that is completely submersible. Other ideas would be placing a beverage in a holder that absorbs the condensation.

For the avid outdoorsman – we suggest the pursuit series of OtterBox. These cases come in a variety of sizes to keep your phone and other items safe. The biggest case could store your phone, wallet, and a set of keys comfortably.

Ok… so you really don’t want to hear the sales pitch that comes along with being proactive and preventing liquid damage. You are ready to get the 411 in the event your device grows gills. The first thing you need to do is turn your device off (if not already off). The second step is to dry it off as much as you can with a towel. After that, it’s time to make a decision. You can either bring it in to us to open and dry off internal components and clean as necessary – or you can take your chance and place your phone in a liquid absorbing contraption. One way to absorb liquid would be to place your device in a zip lock baggie with rice – or the bags that come in boxes of shoes or electronics (these work better than rice). Otherwise, iDoctor has emergency kits in stock that contain molecular sieve  that absorb the best – the kit is also sealable so you don’t need to tote around zip locks in your car.

Moving on to advanced stages… your device is working after a bit of time but is now showing symptoms of disfunction. This is when you should bring your device in for repair. Perhaps components are simply worn out and need to be replaced – or, your device has corrosion and needs to be cleaned. Whatever the case, iDoctor has pretty good success recovering devices – and the data that was stored on them (we have had some mighty happy people that recovered birth pics of their kids).

iDoctor recommends that you frequently back up your device. This helps insure your data and memories will not be lost forever in the catastrophic event your device is completely lost. Just as one would change the filter in your furnace each month – you should also back up your device once a month too (or more if you are an avid photographer).

We hope that this brief post on liquid damage helps you. If you have a need for more specific questions or have a device in need of help – please do not hesitate to contact us – we would be more than happy to assist you!

Here is to warmer, drier, and brighter days – Cheers!

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